Every extension purchase includes one year of updates and support. We’re happy to help if you encounter questions or issues! We want to make sure your site is running at 100% with every CymPay plugin.
If you purchased via WooCommerce.com, please create a support ticket via your WooCommerce account, as your purchase information is stored there and we’re required to keep support in that channel.
We’ll be CCed on the new request, so we’ll be able to assist once it’s submitted. We also prioritize all new emails from the WooCommerce.com channel, so this is the fastest way to get help.